Privacy Policy

Last updated: 18 Feb 2026
Company: Wonderworkers Pty Ltd
Website: baenedictmagic.com
Contact: info@baenedictmagic.com | 0433993403

1. We Respect Your Privacy

Wonderworkers Pty Ltd ("we", "us", or "our") is committed to protecting your personal information and ensuring it is managed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website or engaging our services (including enquiries, bookings, event performances, or communications), you consent to the collection, use, disclosure, and retention of your personal information as outlined in this policy.

2. What Personal Information We Collect

We may collect personal information about you when you interact with us, including:

• Contact information:  Such as your name, email address, phone number, and postal address;
• Booking details:  Including event type, date, venue, and special requirements;
• Payment information: Such as credit card details entered via secure third-party payment gateways (we do not store credit card numbers);
• Communication records:  Emails, messages, enquiry forms, or feedback you provide;
• Website usage data:  Cookies, device type, IP address, browser type and analytics data;
• Marketing preferences : Opt-in choices for newsletters and promotional communications.

We do not generally collect sensitive information (such as health, ethnicity, or religious beliefs) unless you choose to provide it voluntarily, and only where it is necessary for the services you request.

3. How We Collect Personal Information

We collect personal information:

• Directly from you when you use our website, submit an enquiry form, request a quote, make a booking, subscribe to newsletters, or communicate with us;
• Automatically when you browse our website, through cookies, analytics tools, or tracking technologies;
• Through third parties where you have provided consent (e.g., social media logins or linked accounts).

4. How We Use Your Personal Information

We use your personal information to:

• Process and confirm event enquiries, bookings, changes, cancellations, and invoices;
• Communicate with you about events, performances, updates, or service changes;
• Improve our services, website functionality, and user experience;
• Send newsletters or promotional communications where you have opted in;
• Comply with legal obligations and protect our rights;
• Conduct internal business analysis and reporting.

We will not sell or rent your personal information to third parties for marketing purposes.

5. Disclosure of Your Information

We may share your personal information with:

• Service providers (e.g., payment processors, IT support, email delivery services) under contractual confidentiality obligations;
• Third parties directly involved in delivering your event services, if necessary for fulfilment (e.g., venues or event partners);
• Legal authorities or regulators when required by law, legal process, or to protect our rights.

We will take reasonable steps to ensure that any outsourced service providers protect your personal information in line with this policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect data about your interactions with the site, to help personalise your experience and analyse usage patterns. You can control or disable cookies through your browser settings, but this may limit some functionality of the site.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption, and access control protocols.

However, no internet system or transmission is completely secure, and we cannot guarantee absolute protection against all cyber threats.

8. International Transfers

Your personal information may be stored or processed in servers located outside Australia (for example, by third-party service providers). Where this occurs, we ensure that these service providers maintain appropriate privacy standards and contractual protections.

9. Access, Correction & Opt-Out

You may:

• Access or update personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To request access or make changes, please contact us using the details below.

10. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such information without parental consent, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, or services offered. We will post the updated version on our website with a revised “Last updated” date.

12. Contact Us

If you have any questions, concerns, complaints, or requests relating to your personal information or this Privacy Policy, please contact:

Wonderworkers Pty Ltd
Email:  info@baenedictmagic.com
Phone:  0433993403
Address: 55 Beatrice St, Prospect, SA 5082